DDM Group AG

DDM Group AG

Colin Jones

CIO

As a rapidly developing, innovative company, we needed a partner to provide secure, quality and flexible hosting solutions for our diverse and demanding IT requirements. igeeks GmbH have upheld these challenges, proving themselves to be a worthy IT Support Partner.

IT Outsourcing and Cloud vServer Hosting

DDM Group AG is the largest investor in distressed consumer debt in Eastern Europe. Established in Baar, Switzerland, DDM Group AG enables companies and banks to recover capital much faster than through a traditional outsourcing agreement with a debt collection company.

Initial Position

We were running one server, supporting five users for general E-mail and file sharing, when we were introduced to igeeks GmbH. We were spending more time on supporting the solution than growing the business. Our in-house solution was not scalable and the support and maintenance, as well as the concern of increasing costs for licensing and support were not suited to a young growing company. The cost of buying physical servers and computers was unsustainable. We had to reduce the overheads and time spent in maintaining IT infrastructure. As well as these concerns, the proposed business plan meant that our IT had to grow to support a business expanding at a rapid pace. What we needed was a turnkey solution where we could expand the system capabilities on the fly with just a phone call or email.

Solution

igeeks AG provided a high available Remote Desktop Services (RDS) infrastructure supporting E-mail, file sharing, web and database services, with all services hosted from a secure ISO 27001 certified and FINMA compliant data centre, with integrated fault tolerance for IT continuity. PC, Mac and Thin Client technology co-exist seamlessly, with igeeks GmbH providing support for all 3 technologies. The joint project to move DDM Group AG to this remote infrastructure was carried out efficiently and without disruption to the business over a 3 month period, with the actual move occurring over a weekend.

Advantages and uses

From 5, to our current 24 users, the solution provided has enabled DDM Group AG to grow in a highly efficient and manageable way, with the ability to increase system resources 'on demand', when required, without downtime, providing a true supporting service for the business. The Remote Desktop Services Solution allows staff to work securely from anywhere with Internet access, while experts support and maintain control of systems and services centrally, enabling DDM Group AG to focus all our energy and resource on our core business processes.

Products, Solutions and Services

Windows Server 2008 R2
Mac OSX 10.6, 10.7
Apple iOS 4,5 (iPad, iPhone)
Windows 7
Exchange Server 2010
Forefront Protection 2010 for Exchange
Forefront Endpoint Protection 2010
SQL Server 2008 R2
IIS 7.5 Web Server
Remote Desktop Services Server Farm
WYSE Thin Clients


About DDM Group AG

Industry
Financial Sector

Country
Switzerland, E.U.

Enterprise Size
Number of employees: 18
Locations: 2
Number of users: 24